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The FairMeds team at work
ABOUT FAIRMEDS

We founded FairMeds on a simple belief: access to treatment should be affordable and straightforward.

We help patients and families overcome the barriers of cost, availability, and complexity by providing expert guidance. From helping patients understand their options to coordinating medication fulfillment, our team offers real human support every step of the way.

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OUR MISSION

To ensure that every patient can access the medication they need at a fair price.

We help patients find affordable medication options, organize everything they need, and guide them through every step of the process.

FairMeds team coordinating patient cases
MEXICO-BASED, PATIENT-FOCUSED

Based in Mexico, focused on US patients.

Our team of experts is based in Guadalajara, Mexico. We are a group of like-minded people that believe healthcare should be universally available at fair prices. We treat every patient as if it were our own family member. Every request we receive is treated with speed, and care. We understand the operational challenges and are committed to getting every treatment in a timely manner.

OUR VALUES

The way we work matters.

Clarity

Our process is simple so everyone can understand it.

Compassion

We use technology to facilitate our process but our team is present in every interaction.

Fair Prices

Our pricing is designed to be as accessible and transparent as possible.

MEET THE TEAM

The people behind the process.

Alejandro Ruiz
Alejandro Ruiz
Founder & CEO

Alejandro leads FairMeds with a focus on building a clearer, more dependable medication access experience for patients and families.

Mariana López
Mariana López
Head of Patient Care

Mariana leads the patient support experience, making sure every request is handled with empathy, clarity, and follow-through.

Sofía Herrera
Sofía Herrera
Medical Affairs Lead

Sofía helps the team communicate medication-related information with care, accuracy, and responsibility.

Diego Martínez
Diego Martínez
Head of Operations

Diego keeps the internal process organized, helping each case move forward with structure and efficiency.

Fernanda Castillo
Fernanda Castillo
Supplier Relations Manager

Fernanda coordinates trusted sourcing relationships and helps support a more reliable access process.

Ricardo Navarro
Ricardo Navarro
Logistics & Coordination Lead

Ricardo manages coordination details and operational tracking so patients receive clearer updates throughout the process.

Gabriel Figueroa
Gabriel Figueroa
Customer Experience Manager

Gabriel ensures every patient interaction is handled with care and clarity, leading the experience team to deliver consistent, high-quality support.

Jorge Salinas
Jorge Salinas
Legal & Compliance Manager

Jorge supports documentation, compliance, and internal standards so each case is handled with seriousness.

Juan Loza
Juan Loza
Partnerships Manager

Juan leads partnership development at FairMeds, working to expand the network of resources available to patients seeking medication support.