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LEGAL & INFORMATIONAL

Terms and Conditions

The terms that apply when you use FairMeds, submit a request, or interact with our team.

Last updated: June 17, 2026

This page is website information, not legal advice. These Terms should be reviewed by qualified legal counsel before publishing or relying on them.

01

Introduction

Welcome to FairMeds. These Terms and Conditions apply when you use our website, search for medications, submit a request, contact our team, or use any FairMeds service.

By using this website or submitting information to FairMeds, you agree to these Terms. If you do not agree, you should not use the website or services.

02

About FairMeds

FairMeds provides medication support, case review, informational resources, and coordination services for patients, families, healthcare professionals, and organizations.

Our role is to help organize information, review possible your optionss, communicate next steps, and support coordination when appropriate. Available services may vary depending on the medication, patient information, documentation, location, availability, and other case details.

03

Use of the website

You may use the FairMeds website to search for medications, read resources, submit requests, contact our team, and learn more about possible support.

You agree to use the website responsibly and only for lawful purposes. You should not submit false information, interfere with website functionality, attempt unauthorized access, or misuse FairMeds content, forms, systems, or services.

04

Case review and requests

Submitting a request does not guarantee service, availability, pricing, approval, delivery, pickup, access, or any specific outcome.

Each request may be reviewed based on the information provided and the circumstances of the case. FairMeds may request additional information before reviewing or coordinating next steps.

This may include medication details, prescription information, patient information, documentation, quantity, treatment duration, physician information, or other case-related details.

FairMeds may accept, decline, pause, or request more information for any case at its discretion.

05

Medical information

FairMeds does not provide medical advice, diagnosis, treatment recommendations, prescriptions, or medication substitutions.

Any information displayed on the website about medications, active ingredients, presentations, related products, or possible alternatives is provided for general informational and access-support purposes only.

Patients should consult a licensed healthcare professional before starting, stopping, changing, or substituting any medication.

07

Prescriptions and documentation

Many medications may require a valid prescription or supporting medical documentation before a case can move forward.

FairMeds may ask users to provide accurate and current information to support the review process.

Users are responsible for ensuring that any information or documentation they submit is accurate, complete, and authorized to be shared.

08

Pricing, availability, and product information

Any pricing, availability, product description, medication details, estimated savings, treatment duration options, or related product information shown on the website is informational and may change.

Final pricing, availability, presentation, quantity, manufacturer, and next steps may depend on case review, documentation, supply conditions, and other factors.

FairMeds does not guarantee that any medication, price, option, or pathway will be available at any specific time.

09

Payments

If payment is required for any FairMeds service, product coordination, support, or related service, the applicable amount, timing, and payment method will be communicated before payment is completed.

Additional costs may apply depending on the case, including product cost, coordination fees, documentation-related costs, handling, service fees, or other applicable expenses.

Payments may be subject to separate invoices, confirmations, receipts, or service terms depending on the specific case.

10

Professional and partner relationships

FairMeds may collaborate with healthcare professionals, clinics, patient support groups, foundations, NGOs, suppliers, service providers, and other organizations to support patient access.

Any professional, institutional, or partner relationship may be subject to separate terms, private agreements, compliance review, and applicable rules.

FairMeds does not compensate any party for medical decisions, prescriptions, treatment recommendations, or actions that would be inconsistent with applicable professional, legal, or ethical standards.

11

User responsibilities

Users agree to provide accurate information, respond to reasonable requests for additional details, follow medical guidance from licensed professionals, and comply with applicable laws and requirements.

Users should not submit false, misleading, unauthorized, or incomplete information.

FairMeds may be unable to review or move forward with a request if the information provided is inaccurate, incomplete, or not appropriate for the case.

12

Third-party services

FairMeds may reference or coordinate with third-party providers, suppliers, pharmacies, manufacturers, logistics providers, healthcare organizations, payment providers, or other external parties.

FairMeds is not responsible for third-party websites, policies, actions, delays, pricing, availability, or decisions.

Links or references to third parties do not necessarily mean that FairMeds controls, endorses, or guarantees their services.

13

Website content

All content on the FairMeds website, including text, design, graphics, logos, images, layouts, resources, and other materials, is owned by or licensed to FairMeds unless otherwise stated.

Users may not copy, reproduce, distribute, modify, or use FairMeds content for commercial purposes without written permission.

14

Privacy

FairMeds handles personal information according to its Privacy Policy.

By using the website or submitting information, you acknowledge that FairMeds may collect, use, and process information as described in the Privacy Policy.

Read our Privacy Policy
15

Limitation of liability

To the fullest extent permitted by law, FairMeds is not responsible for indirect, incidental, consequential, special, or punitive damages arising from use of the website, information, services, third-party actions, delays, unavailability, pricing changes, or case outcomes.

FairMeds provides support and coordination, but final outcomes may depend on third parties, documentation, availability, patient circumstances, applicable requirements, and other factors outside FairMeds' control.

16

Changes to these Terms

FairMeds may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date.

Continued use of the website or services after updates means you accept the revised Terms.

Questions?

If you have questions about these Terms or FairMeds services, contact our team.

Contact FairMeds →